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ISCAS

ISCAS

Independent Sector Complaints Adjudication Service

  • About us
    • What we do
    • Who we are
    • Governance
    • Regulation
    • Complaints about ISCAS
  • Patients
    • Providers we cover
    • Complaints process
    • What we can do
  • Healthcare Providers
    • Subscribing to ISCAS
    • Subscriber content
    • Training
  • Resources
    • Helpful links
    • Annual reports
    • Publications
    • Latest news
  • Contact
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Get in Contact

Before making a complaint, please read our ISCAS Code of Practice for Complaints Management and ISCAS Patients’ Guide. You can then submit your Stage 3 request via email, if you have exhausted Stages 1 and 2 of the healthcare providers complaints process. If you have any questions, please contact us.

info@iscas.org.uk
0207 536 6091

Welcome To ISCAS

The Independent Sector Complaints Adjudication Service (ISCAS) provides independent adjudication on complaints about ISCAS subscribers. ISCAS is a voluntary subscriber scheme for the vast majority of independent healthcare providers.

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Latest News

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Patient Focus Groups identify the need to improve complaint processes.

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Complaint Resolution vs. Complaint Handling

Accessibility

About us

  • What we do
  • Who we are
  • Governance
  • Regulation
  • Complaints about ISCAS

Patients

  • Providers we cover
  • Complaints process
  • What ISCAS can do

Healthcare Providers

  • Subscribing to ISCAS
  • Subscriber content
  • Training
  • Login/registration help

Resources

  • Helpful links
  • Annual reports
  • Publications
  • Latest news

Contact

Visit our contact page
info@iscas.org.uk

020 7536 6091

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